Return Policy

Special orders cannot be returned. Special return conditions apply to such special orders and you agree to a non-refundable payment. 

Products which are used, pierced or which was of the wrong dimension at the time of ordering are not accepted for returns.

Every product apart from the ones mentioned above can be returned for a complete refund within the stipulated time frame mentioned at the time of ordering.

Our advice to you is to inspect your item as soon as it arrives, and notify Nezal Herbocare for any defect or damage, if found any. You may also contact us on our +91 96999 75000 or email us at

Note: Please return your purchase via recognized couriers or dispatch companies and insure the package for the full amount of the purchase. Nezal Herbocare Private Limited is not responsible for damage or lost package during shipment.

Orders can be cancelled any time before shipping.In such cases refund will be processed to same mode within 10 working days.